My career journey has been a winding path that began in digital media, traversed emerging and enterprise technologies, extended into leadership and is now centered on digital transformation. Through it all, I’ve followed a simple philosophy: “people first, technology second.”

In high school, I wanted to work for CBS News as videographer (or, alternatively, make music videos). With that in mind, I concentrated on my studies and built a portfolio of career-related experience: radio, television, concert audio, advertising creative design and interactive media production (pre-internet).

Life happened and the path diverged to higher education, which led me to research computing and data visualization followed by digital media, web development, educational technology, learning spaces and systems; and then toward operations management, service delivery, master planning, cloud services, organizational transformation and IT leadership. At Chicago, my staff established a principle of “balancing stability with innovation” that I’ve embraced and incorporated into my work. What started as applying my communications and media skills to research grew into a career focused on innovation, change management and IT transformation.

With a career-focused learning goal in mind, I took the leap in 2010 into strategic consulting that broadened my perspective to beyond one university and one kind of institution. That shift provided me with the opportunity to engage with K12 systems, higher education institutions, companies, government agencies and military organizations. Today, I focus on digital transformation brought about by the shift toward SaaS-based ERP and enterprise systems.

Biographical Sketch

Following a philosophy of “people first, technology second,” Chad leads, advises and creates vision-aligned organizations, products and services that take advantage of advancements in IT to achieve strategic goals. He is passionate about innovation and learning, and seeks ways to develop organizations to face unforeseen challenges and disruptions with the confidence to work through and partner with others to find paths to success.

With 28+ years of professional experience, Chad specializes in strategy, planning, and transformation in the areas of leadership alignment, service delivery, worker/student experience, and the applied use of technology to transform organizations and organizational culture. Chad draws upon his 18 years at the University of Chicago, which included serving as its Asst. CITO (CIO) and Exec. Director for Campus & Academic Services; 8 years within strategic consulting at Blackboard focused on digital/online learning, student experience, and learning technology; and 2+ years as a co-PI and co-director of a Mellon-funded shared services planning project with UC Berkeley.

Engaging in innovation, sharing experience and promoting quality practice is an important part of Chad’s work. He has contributed to research projects funded by Mellon, IBM and the National Library of Medicine and joint efforts of the Ivy Plus, Big-10, CNI, CSG, NITLE, EDUCAUSE, and Internet2; and continues to engage in the standards efforts of the IEEE.

Transformation is at the core of his thinking and continues at Collaborative Solutions. Today, Chad advises, guides and aligns companies, colleges and universities and government organizations to achieve their digital transformation goals triggered by shifts to SaaS-based services and enterprise finance, HR and student lifecycle platforms such as Workday.

Career History

For a detailed view of my professional career, please take a look at my profile on LinkedIn. Below is a less-than-complete picture of my career history starting with my first “real” job back in North Dakota.

  • Collaborative Solutions, a Cognizant company, Reston, VA
    • Strategy Advisor, Advisory Services
    • Senior Manager, Strategy
  • Blackboard, Inc., Washington, DC
    • Educational Consulting Director, Strategy & Transformation
    • Principal Strategist, Enterprise Consulting
    • Solution Director, Strategic Solutions
  • University of Chicago, Chicago IL
    • Assistant Chief Information Technology Officer (CITO/CIO)
    • Executive Director, Campus & Academic Services
    • Co-Director/Co-Prinicpal Investigator, Project Bamboo
    • Senior Director, Academic Technologies
    • Senior Director (interim), IT Client Relations
    • Director, Instructional Technology
    • Manager, Multimedia Technologies & Services
    • Data Visualization & Multimedia Specialist, High-Performance Computing
  • Pertuit & Partners Communication Design, New Orleans, LA
    • Art Director
    • Video Production Director
    • Macintosh Systems Administrator
  • Propaganda Productions, Ltd., Harahan, LA
    • Audio Engineer
    • Lighting Engineer

Freelance Consulting & Design

  • Doblin/Monitor Group (now part of Deloitte), Chicago, IL
  • DEGW North America (now part of AECOM), which included engagements with:
    • University of Virginia
    • University at Buffalo (SUNY)
    • University of Indianapolis
    • University of North Carolina – Chapel Hill
    • North Carolina State University
    • University of Massachusetts – Amherst
    • Robert Gordon University (UK)
    • British Library (UK)
  • Herman-Miller, Zeeland, MI
  • VMC Architects, Chicago, IL
  • University of Notre Dame, College of Arts & Letters, Notre Dame, IN
  • Jamestown Hospital, Jamestown, ND
  • Lake Forest College, Lake Forest, IL
  • St. John’s Academy (K12), Jamestown, ND
  • Incite Multimedia, Abita Springs, LA
  • Ochsner Medical Center, New Orleans, LA
  • Salvato + Company Architects, New Orleans, LA
  • Goodroad Sports, Jamestown, ND

Guest Lectures

  • University of Chicago, Art History, Humanities (Graduate) Division
    • “The Art Historian in Multimedia & Visualization” (1995)
    • “Techniques and Criticisms of Scientific Visualization” (1993)


  • Graham School of General Studies, University of Chicago (1995)
    • Creating Web Graphics with Adobe Photoshop
  • Academic Computing Services, University of Chicago (1993-98)
    • Introduction to Photoshop
    • Using Photoshop for Visualization
    • Using Photoshop for Web Graphics
    • Introduction to HTML
    • Introduction to Pagemaker
    • Multimedia Basics I: Planning
    • Multimedia Basics II: Software
    • Basic Videography
  • Incite Multimedia, Abita Springs, LA (1992)
    • Linear Video Editing Techniques


  • KHJ-TV (Los Angeles), 1988 Republican National Convention (New Orleans)
  • KCSI-TV/Cable Services Inc., Jamestown, ND
  • MDA Association Telethon, New Orleans, LA
  • New Orleans Fire Department, New Orleans, LA

Part-Time Employment (Seasonal, College)

  • WLDC AM Radio, New Orleans, LA
    • Programming Director, part-time
    • On-Air Announcer, part-time
  • Loyola University New Orleans, New Orleans, LA
    • Student Engineer, Television Production Office, Dept. of Communications
    • Student Systems Administrator, Academic Computing Services
    • Student Worker, Dept. of English
  • Jamestown Sun, Jamestown, ND
    • Art Director and Typesetter, seasonal
  • Prairie Post, Jamestown, ND
    • Art Director, seasonal
  • KQDJ AM/FM Radio, Jamestown, ND
    • On-Announcer, part-time and seasonal